Credits loss

We want to make sure you can play with the all Credits you’ve earned and deserve and they obviously shouldn't be inappropriately debited from your account ! Don't hesitate to contact our Player Services team through the app and they'll get right on fixing that issue for you.But make sure you include the following information to help us to investigate your issue ASAP:
Time and date this occurred? Please include your timezone.
How many credits did you lose during this incident?
Did this occur while playing a certain Slots, which one?
Did you see any error messages? If so what did they say?

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